Privacy Policy

School Reviews ("isu") inoshandisa website schoolreviews.co.zw. Privacy Policy iyi inotsanangura kuti tinoungana, tinoshandisa, tinochengeta, uye tinoprotecta sei information yako maererano neCyber and Data Protection Act, 2021 [Chapter 12:07] yeZimbabwe neConstitution yeZimbabwe.

1. Data Controller

School Reviews ndiyo data controller inoshanda neinformation yako. Tinozvipira kuprotecta privacy yako uye kushandisa data yako maererano nemutemo, zvakaringana, uye zviri pachena sezvinodiwa neCyber and Data Protection Act.

2. Information Yatinoungana

Tinoungana mhando idzi dzeinformation:

• Account Information: Zita rako, email address, nerelationship yako neschool (e.g. current parent, past parent) pauno creater account.
• Review Content: Reviews, ratings, mibvunzo, neanswers dzaunotumira pamusoro pezvikoro, kusanganisira kana wasarudza kuratidza zita rako kana kunge anonymous.
• Verification Documents: Kana wasarudza kuverifaya identity yako, tinogona kuungana proof documents seschool fees receipt kana letter kubva kuschool.
• Contact Information: Zita rako, email, phone number, nemessage paunoshandisa contact form kana kutumira suggestions.
• Usage Data: Technical information senge browser type yako, pages dzaunoshanyira, nenguva yaunopedza pasite, zvichibviswa necookies dzinodiwa kuti platform ishande.

3. Legal Basis yekuProcessa

Maererano neCyber and Data Protection Act, tinoshandisa information yako nezvikonzero izvi zvemutemo:

• Consent: Paunogadzira account, kutumira reviews, kana kupa contact details, unobvuma kuti information iyi ishandiswe sezviri muPolicy iyi.
• Contractual Necessity: Processing inodiwa kuti tikupe masevhisi eplatform yedu sezvinorondedzerwa muTerms of Service.
• Legitimate Interest: Processing inodiwa kuti tishandise, tichengetedze, uye tiimprove platform yedu, kusanganisira content moderation nekudzivirira fraud.

4. Matinoshandisira Information Yako

• Kupa nekuchengetedza School Reviews platform, kusanganisira kuratidza reviews dzako nekubatsira Q&A.
• Kuverifaya identity yako paunokumbira verification semubereki weschool.
• Kukutumira messages dzine chekuita neaccount yako, kusanganisira verification codes nenotifications pamusoro pereview kana mibvunzo yako.
• Kumoderater content uye kuve nechokwadi kuti reviews dzinotevera guidelines dzedu nemutemo weZimbabwe.
• Kuanalyser usage patterns uye kuimprove platform experience.
• Kutevera legal obligations maererano nemutemo weZimbabwe.

5. Matinogovera Information Yako

Tinogona kushera information yako munzira idzi:

• Public Reviews: Reviews, mibvunzo, neanswers dzako dzinoratidzwa publicly paplatform. Kana wasarudza kuratidza zita rako, richaonekwa nevamwe. Anonymous reviews hadziriratidzi ruzivo runokuratidza.
• Service Providers: Tinoshandisa third-party services kuhostar nekushandisa platform (kusanganisira Vercel yekuhostar neNeon yedatabase services). Providers idzi dzinoshandisa data vachiitira isu uye dzakasungwa nedata processing agreements.
• Legal Requirements: Tinogona kudiscloser information yako kana zvichinodiwa nemutemo weZimbabwe, court order, kana lawful request kubva kuhurumende.

Hatitengi, hatirent, kana kutreider information yako nevechitatu nechinangwa chekutengeserana.

6. Data Storage neInternational Transfers

Data yako inochengeterwa pasecure servers dziri kunze kweZimbabwe (muEuropean Union). Maererano neCyber and Data Protection Act, tinoita nechokwadi kuti international transfer yese yedata yako ine safeguards dzakakwana uye kuti receiving jurisdictions dzinopa adequate data protection. Tinoita matanho ese akarurama kuti data yako ishandiswe securely maererano nePrivacy Policy iyi.

7. Data Retention

Tinochengeta information yako chete kwenguva inodiwa kuzadzisa chinangwa chayakaunganidzerwa. Account information inochengeterwa kana account yako ichishanda. Reviews neQ&A content zvinochengeterwa kuchengetedza integrity yeplatform. Kana ukakumbira kudeleter account yako, tichadeletea information yako munguva yakakodzera, kunze kwekana tichinodiwa nemutemo kuichengeta.

8. Rights Dzako

Maererano neCyber and Data Protection Act, une rights idzi pamusoro peinformation yako:

• Right to Be Informed: Une right yekuziva kuti data yako iri kuunganidzerwa nekushandiswa sei.
• Right of Access: Unogona kukumbira copy yeinformation yatinacho pamusoro pako.
• Right to Correction: Unogona kukumbira kuti ticorrecte information isina kunyatsonaka.
• Right to Deletion: Unogona kukumbira kuti tideletee information isina kunyatsonaka kana isingachadiwe.
• Right to Object: Unogona kupikisa processing yeinformation yako yese kana yechimwe chete.

Kuti ushandise chero right idzi, contact us pa limbikani@gmail.com. Tichapindura request yako munguva yakakodzera.

9. Children's Privacy

Platform yedu yakagadzirirwa kushandiswa nevanhu vakuru (makore 18 kana kupfuura). Maererano neCyber and Data Protection Act, hatiungani information kubva kuvana vane makore ari pasi pe18 pasina consent yemubereki kana legal guardian. Kana uri mubereki uye uchifunga kuti mwana wako atipa information, contact us uye tichaita matanho ekudeleter information iyo.

10. Data Security

Tinoshandisa matanho akakodzera etechnology neorganisation kuprotecta information yako kubva pakunauthorised access, loss, destruction, kana alteration. Matanho aya anosanganisira encrypted data transmission (HTTPS), secure database storage, neaccess controls. Kunyange zvakadaro, hakuna method yekutumira kana kuchengeta inokwana zvizere, uye hatigoni kugaranteer absolute security.

11. Data Breach Notification

Kana kuine data breach inoisa rights dzako nefreedom engozini, tichazivisa POTRAZ mukati memaawa 24. Kana breach ichiisa high risk kwauri, tichakuzivisa mukati memaawa 72, sezvinodiwa neCyber and Data Protection Act.

12. Cookies

Tinoshandisa essential cookies chete kuti platform ishande. Idzi dzinosanganisira session cookies kuti urambe wakalog in nelocale cookies kukumbira language preference yako. Hatishandisi tracking cookies kana third-party advertising cookies.

13. Changes kuPolicy Iyi

Tinogona kuupdater Privacy Policy iyi panguva nenguva. Changes dzichaiswa papeji ino nedate yakaupdatwa. Tinokukurudzira kureviewera policy iyi panguva nenguva. Kuramba uchishandisa platform mushure mekuiswa kwezvishanduko kunoreva kubvuma kwako kwePolicy yakaupdatwa.

14. Contact Us

Kana une mibvunzo pamusoro pePrivacy Policy iyi kana uchida kushandisa data protection rights dzako, contact us pa limbikani@gmail.com.

15. Regulatory Authority

POTRAZ ndiyo Data Protection Authority maererano neCyber and Data Protection Act. Kana usina kugutsikana nemaitiro atinoshandisa information yako, une right yekuita complaint kuPOTRAZ.