Privacy Policy

School Reviews ("thina") isebenzisa website schoolreviews.co.zw. Privacy Policy le ichaza ukuthi siyiqoqa, siyisebenzisa, siyigcina, njalo siyivikela njani information yakho mayelana leCyber and Data Protection Act, 2021 [Chapter 12:07] yeZimbabwe loConstitution yeZimbabwe.

1. Data Controller

School Reviews nguye data controller ophethe information yakho. Sizinikele ekuvikeleni privacy yakho lokusebenzisa data yakho ngomthetho, ngokulingana, langokusobala njengoba kudinwa yiCyber and Data Protection Act.

2. Information Esiyiqoqayo

Siqoqa lezi types ze-information:

• Account Information: Ibizo lakho, email address, le-relationship yakho lesikolo (isb. current parent, past parent) lapho usenza account.
• Review Content: Reviews, ratings, imibuzo, le-answers ozithumelayo ngezikolo, kugoqela ukuthi ukhethe ukutshengisa ibizo lakho kumbe ukuba anonymous.
• Verification Documents: Nxa ukhethe ukuverifaya identity yakho, singaqoqa proof documents njenge-school fees receipt kumbe letter evela esikolweni.
• Contact Information: Ibizo lakho, email, phone number, le-message content lapho usebenzisa contact form kumbe uthumela suggestions.
• Usage Data: Technical information njenge-browser type yakho, pages ozivakashelayo, lesikhathi osichitha ku-site, okutholwa ngama-cookies ayadingekayo ukuthi platform isebenze.

3. Legal Basis yokuProcessa

Mayelana leCyber and Data Protection Act, sisebenzisa information yakho ngalezi lawful bases:

• Consent: Lapho usenza account, uthumela reviews, kumbe unika contact details, uyavuma ukusetshenziswa kwaleyo information njengoba kuchazwe kuPolicy le.
• Contractual Necessity: Processing edingekayo ukukunika platform services zethu njengoba kuchazwe kuTerms of Service.
• Legitimate Interest: Processing edingekayo ukusebenzisa, ukuvikela, lokuthuthukisa platform yethu, kugoqela content moderation lokuvimbela fraud.

4. Indlela Esisebenzisa Ngayo Information Yakho

• Ukunika lokugcina School Reviews platform, kugoqela ukutshengisa reviews zakho lokunceda Q&A.
• Ukuverifaya identity yakho lapho ucela verification njengomzali wesikolo.
• Ukukuthumela messages ezimayelana le-account yakho, kugoqela verification codes le-notifications ngomsebenzi ku-reviews kumbe imibuzo yakho.
• Ukumoderater content lokuba leqiniso ukuthi reviews zilandela guidelines zethu lomthetho weZimbabwe.
• Ukuanalyser usage patterns lokuthuthukisa platform experience.
• Ukulandela legal obligations ngomthetho weZimbabwe.

5. Indlela Esishera Ngayo Information Yakho

Singashera information yakho ngalezi ndlela:

• Public Reviews: Reviews, imibuzo, le-answers zakho zitshengiswa publicly ku-platform. Nxa ukhethe ukutshengisa ibizo lakho, lizabonakala kwabanye. Anonymous reviews azitshengisi information ekuvezayo.
• Service Providers: Sisebenzisa third-party services ukuhosta lokusebenzisa platform (kugoqela Vercel yokuhosta leNeon yedatabase services). Providers lezi zisebenzisa data zisenzela thina njalo zibotshiwe nge-data processing agreements.
• Legal Requirements: Singadiscloser information yakho nxa kudingwa ngumthetho weZimbabwe, court order, kumbe lawful request evela kuhulumende.

Asithengisi, asirenti, kumbe asitredi information yakho labantu besithathu ngenhloso zokuthengisana.

6. Data Storage le-International Transfers

Data yakho igcinwa ku-secure servers ezingaphandle kweZimbabwe (e-European Union). Mayelana leCyber and Data Protection Act, senza isiqiniselo ukuthi international transfer yonke ye-data yakho ilezivikelo ezifaneleyo lokuthi receiving jurisdictions zinika adequate data protection. Sithatha matanho wonke afaneleyo ukuba leqiniso ukuthi data yakho iphathwa securely mayelana lePrivacy Policy le.

7. Data Retention

Sigcina information yakho kuphela isikhathi esidingekayo ukugcwalisa inhloso eyaqoqelwa yona. Account information igcinwa nxa account yakho isebenza. Reviews leQ&A content kugcinwa ukuchengetedza integrity ye-platform. Nxa ucela ukudeleter account yakho, sizadeleter information yakho ngesikhathi esifaneleyo, ngaphandle nxa sidingwa ngumthetho ukuyigcina.

8. Rights Zakho

Mayelana leCyber and Data Protection Act, ulalezi rights mayelana le-information yakho:

• Right to Be Informed: Ulilungelo lokwazi ukuthi data yakho iqoqwa njalo isetshenziswa njani.
• Right of Access: Ungacela copy ye-information esilayo ngawe.
• Right to Correction: Ungacela ukuthi sicorrecte information engaqondanga.
• Right to Deletion: Ungacela ukuthi sidelete information engaqondanga kumbe engasadingi.
• Right to Object: Ungaobjector i-processing ye-information yakho yonke kumbe ingxenye yayo.

Ukusebenzisa chero yiphi yalezi rights, contact us ku limbikani@gmail.com. Sizaphendula request yakho ngesikhathi esifaneleyo.

9. Children's Privacy

Platform yethu yenzelwe ukusetshenziswa ngabantu abadala (abaleminyaka engu-18 langaphezulu). Mayelana leCyber and Data Protection Act, asiqoqi information kubantwana abangaphansi kweminyaka engu-18 ngaphandle kweconsent yomzali kumbe legal guardian. Nxa ungumzali njalo ukholwa ukuthi umntwana wakho usinike information, contact us njalo sizathatha matanho okuyideleter.

10. Data Security

Sisebenzisa matanho afaneleyo e-technology le-organisation ukuprotecta information yakho ku-unauthorised access, loss, destruction, kumbe alteration. Matanho la agoqela encrypted data transmission (HTTPS), secure database storage, le-access controls. Kodwa, ayikho indlela yokuthetha kumbe ukugcina evikeleke ngokugcweleyo, njalo asingagaranteer absolute security.

11. Data Breach Notification

Nxa kukhona data breach engabeka rights zakho le-freedom engozini, sizazisa POTRAZ ngamahora angu-24. Nxa breach ibeka high risk kuwe, sizakwazisa ngamahora angu-72, njengoba kudingwa yiCyber and Data Protection Act.

12. Cookies

Sisebenzisa essential cookies kuphela ukuthi platform isebenze. Lezi zigoqela session cookies ukukugcina ungenile le-locale cookies ukukhumbula language preference yakho. Asisebenzisi tracking cookies kumbe third-party advertising cookies.

13. Changes kuPolicy Le

Singaupdater Privacy Policy le ngezikhathi. Changes zonke zizafakwa kuleli khasi ledate eyaupdatwa. Sikukhuthaza ukuthi ureviewere policy le ngezikhathi. Ukuqhubeka usebenzisa platform emva kwezinguquko kutsho ukuvuma kwakho policy eyaupdatwa.

14. Contact Us

Nxa ulemibuzo mayelana lePrivacy Policy le kumbe ufuna ukusebenzisa data protection rights zakho, contact us ku limbikani@gmail.com.

15. Regulatory Authority

POTRAZ iyiyo Data Protection Authority mayelana leCyber and Data Protection Act. Nxa ungasuthisekanga ngendlela esiphatha ngayo information yakho, ulilungelo lokufaka complaint kuPOTRAZ.